Call2Unlock is the first Self Service Account Unlock and Password Reset tool for Active Directory that works towards a simple phone call. Typically self-service products have big disadvantages like the necessity to install software on the PCs or exposing web tools or mobile applications. Users of Call2Unlock just need to dial an internal extension on the company’s PBX and following few instructions, the user account will be securely unlocked or reseated. It also can be integrated to any RADIUS server using Tokens as mechanism of authentication to unlock or resset accounts. Furthermore it provides its own RADIUS and Google Authenticator platform
Just calling to an internal extension, and providing a identification number and a PIN, users can unlock their accounts in few seconds
The IVR based solution allows users to generate a temporary password and send it to a secondary email, SMS, or provide it by audio.
End users can update their information (personal emails, phones, PIN numbers, etc) in a self web enrollment interface with AD authentication
Call2Unlock provides a web tool for end users to enrroll their accounts to Google Authenticator. Then the tokens can be used as authentication to unlock or reset their accounts using the IVR (phone system) or using our the Call2unlock self service tool. You can leverage this implementation to use Call2unlock as your MultiFactor Authentication Platform.
Call2Unlock is made for enterprise environments with Microsoft Active Directory 2003, 2008, 2012 or 2016
Call2Unlock will receive the calls from your corporate PBX and process the IVR's work flow.
If your company has RADIUS implemented, Call2unlock can be integrated to it or you can use our embedded RADIUS - Google Authenticator platform
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