Call2Unlock has five main components:
This component interacts with the Corporate PBX of the company, or directly with the end user during the call, sending audio messages to the user and getting the DTMF inputs from the user.
Interacts sending the appropriate commands to the Active Directory servers in a complete domain forest to perform the unlock or reset of the accounts in a secure and encrypted communication.
Web site for Administrators to configure the system, get reports, and self-service pages, for end users where they can provide extra information like PIN numbers and secondary emails.
Call2unlock provides its own RADIUS - Google Authenticator Implementation, to be used as a mechanism of authentication by the end users. This feature is configured 100% from the Web Administration Tool.
ince the users can auto-enroll their accounts to the system, they can also unlock or reset their accoounts using their temporary tokens, or the Token provided by your MFA in a secure way using our web self-service interface.
Watch our demo videos to understand the platform components.
Call2Unlock can be installed in any physical or virtual machine
Is placed within the private network of the company, behind the internal firewall. That makes Call2Unlock, a secure system..
It can be directly integrated with any existing PBX in the company. You can associate phone extensions to users. So, users could apply changes, only if they call from their assigned extensions. Also External Calls can be allowed, by the administrator, adding the personal or external phones in a secure white list.
Call2Unlock has its own RADIUS implemetation so can be used as PIN or Challenge mechanisim that allow the end users to unlock or reset their passwords making use of the tokens providers such as Google Authenticator. Also the tokens can come from an existing Token or MFA infrastructure. To Get more information, please consult our documentation.
demo video about
Call2Unlock's Multi Factor Authentication